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Returns and Exchanges

Returns And Exchanges

If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer free returns or exchanges within 30 days of receiving your order. You can return your product for a credita different product, or a refund to the original payment method.
Please note the following exceptions to our return and exchange policy:
  • Discounted items are final and cannot be returned or exchanged
  • Returned items must have tags still on and be returned in original packaging
  • Returned items must have no visible signs of wear or use
***To initiate a return or exchange, please complete the following steps:
  • Visit our Returns page to send your return request.
  • Include your name, contact information, order number and the product you wish to return or exchange.
  • Please describe the issue you had with your purchase.
  • Prepare your package for collection.
  • Our Limba team will be in touch within 24 hours to arrange collection of your return
Additional Information:
  • Once your product is received, we will provide the exchange, refund or credit within 7 days.
  • If the item is received within the specified 30 days, shipping of your exchanged item will be free.
  • For all queries regarding exchanges, returns and refunds, please email us on info@limbaoriginals.co.za
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